Services
- Customer Self Service (CSS)
- FOIA Requests
- Food Trucks
- Garbage and Recycling
- Historic Preservation
- Map Services
- Parking
- Permits
- Public Safety Education
- Self-Inspection Checklist
- Service Requests
- Snow and Ice Removal
- Social Services Referrals
- Street Maintenance
- Stormwater Management
- Stormwater Utility
- Tree Maintenance
- Utility Bill
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Vendor Self Services
Vendor Self Services
Vendor Self Service (VSS)
The Village is responsible for services rendered by third party vendors.
The VSS system allows vendors to look up their payments and update their information, such as W-4 status, etc.
Vendor Disadvantaged Business Enterprise (DBE) Certification
Pursuant to 35 ILCS 200/18-50.2 , of the Illinois Compiled Statutes, contractors and all subcontractors are required to complete and submit a Vendor DBE certification, regardless of DBE status. Contractor shall complete and require all its subcontractors to complete the DBE certification for this project.
Bids/RFPs
Bids, Requests for Proposals (RFP), and Call for Bids (CFB) are posted online for review and download from DemandStar , linked below:
By clicking this link, you acknowledge that you will leave the Village of Downers Grove’s website and that the Village accepts no responsibility or liability for the contents of the page if you choose to continue.
Vendor Registration : Vendors may receive notification when a formal sealed bid/RFP has been issued for their type of service by registering on DemandStar.
Do I need to sign up for VSS?
Yes. You’ll be prompted to create an account and sign-up. In addition, most applications offer enhanced capabilities if you sign-up. This includes the ability to setup a shared profile to link account numbers from different applications, view transaction history and save payment preferences.
How do I sign up for Vendor Self Service (VSS)?
- Click the Log In or dedicated Vendor Self Service > Log in/Register on the page.
- To create a log in with a social media account, click on any of the buttons seen in the Sign in with… section. This method is recommended as you will not need to remember a separate password for this site.
- If you would like to create an account not connected to a social media account, click the Create an account button under the email address and social media sign in buttons.
- Complete the required fields on the registration form and click Sign Up.
NOTE: The email address used for signing in will be your username.
- Before your account is officially registered, the system will send an email to your email address. You must click the confirmation link in the email before you can access the account.
- When you receive the email, click the link in the email to confirm your email address.
- The email confirmation page will appear. Click the Sign In to Vendor Self Service link.
How to re-register your Vendor Self Service (VSS) account?
The Village's software vendor periodically updates their software to maintain security and feature enhancements. Due to these upgrades, businesses who use the vendor self-service portal will need to re-register their accounts after the newly applied updates. When you re-register, if you use the same email address as your previous account, your account will retain its data.
To re-register your account follow the instructions under the How do I sign up for Vendor Self Service (VSS)? resource.
NOTICE: If you choose to sign in with one of the social provider accounts (Google, Apple, Microsoft or Facebook) you must ALWAYS use that option to log in (not the email address and password option). You will also NOT have the option to be able change your password because you are authenticating through the social provider accounts and using their service's login information.
Can I use a social provider account?
YES. Your Apple, Facebook, Google or Microsoft account can be used to sign-in. and it's one less password for you to remember!
As an alternative, you can sign-up using an email account and the password of your choosing.
How do I reset my password?
If using a social provider, you follow their instructions:
- Microsoft - https://support.microsoft.com
- Google - https://support.google.com
- Facebook - https://www.facebook.com
- Apple - https://support.apple.com
If you chose to sign-up with an e-mail address, enter the email address that you have signed up with and click on Next.
On the next page, click on Email to get an email verification code to sign in.
You will receive an email that will contain a sign in link; click that link to sign in.
If you are still having issues and/or not receiving the sign in email, your account might be locked out.
On the sign in page, click on Unlock account?
Type in your email address and click on Next.
Then click on Send me an email.
You will receive and email that will contain a sign in link, click that link to sign in.
Why am I getting emails from identity.tylerportico.com?
- All of the Village’s self service portals are hosted with the software vendor. If you chose to use an e-mail address instead of a social provider for sign-in, it’s the vendor’s services that handles your authentication and any management activities that require your email.
- To ensure future correspondence arrives in your inbox and not your SPAM, please add this email address to your whitelist. To whitelist an email address just means you add them to your approved senders list. This tells your email provider that you know this sender and trust them, which will keep emails from this contact at the top of your inbox and out of the junk/spam folder.
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