Customers receive a utility bill from the Village every two months. Bills are generated for the north side of town every odd month and the south side of town every even month.
Fees assessed include water usage and a stormwater utility fee.
MOVING IN/OUT OF DOWNERS GROVE?
Please complete a Utility Account Change Request form. This authorizes service to be established or discontinued.
All new accounts are charged a $100 deposit on their first bill. This amount will be refunded when the account is closed and the final bill is paid.
Customers may opt to receive their utility bill via email, only.
Please complete the E-Utility Bill Authorization Form .
We accept MasterCard, Visa, Discover or AMEX.
electronic funds transfer (EFT)
Payment will automatically be deducted from your checking or savings account on the billing due date.
There are two ways to sign up for this service:
- Download the Direct Debit form and return as directed.
- Set up Automatic EFT Payments in your Customer Self Service account.
Village of Downers Grove
801 Burlington Ave.
Downers Grove, IL 60515-4776
During business hours at Village Hall or Public Works, 5101 Walnut Ave.
Located next to the mailboxes on the north side of the Parking Deck accessible through the Washington Street entrance.
ALL PAYMENTS RECEIVED AFTER 5:00 p.m. WILL BE CREDITED TO THE NEXT BUSINESS DAY.