Construction of Fiber-Optic Networks in Downers Grove

October 29, 2025

Over the past several months the Village has approved license agreements with multiple companies to install fiber optic cable within public rights-of-way throughout the Village.

Frequently Asked Questions

How do I identify fiber company construction crews?

The construction crews employed by the fiber companies typically wear vests or branded workwear that designate which company they are working for. Similarly, the vehicles operated by the construction crews will also likely be branded by the appropriate fiber company.

More FAQs

Although not within the scope of the Village license agreements, State law may also permit some providers to install their infrastructure within public utility easements. Once the companies have completed their respective installation of necessary fiber, they will also begin to provide high-speed, high-bandwidth internet service to Downers Grove neighborhoods. These systems will have the capacity to handle the increasing demands of modern communications and offer local consumers competitive service choices for high-speed internet.

During construction, crews may be seen working in public rights-of-way and utility easement areas to install underground. Before work begins, utilities are marked with small flags or paint to prevent damage. Once installation is complete and weather allows, crews will return to rake, seed, and restore affected areas.

Here are the companies currently approved to work within Downers Grove. Residents are encouraged to visit their websites for updates or to report concerns directly once construction notices are provided:

Lumos/T-Fiber

Customer Service Line: 1-800-905-9017

Email: constructionsupport@lumos.net

Learn More: https://www.lumosfiber.com/new-construction/

Metronet

Customer Service Line: 1-877-386-3876

Email: osp-construction-support@metronet.com

Learn More: metronet.com/construction

Ezee Fiber

Customer Service Line: 630-749-3933

Email: support.il@ezeefiber.com

Learn More: ezeefiber.com/fiber-construction