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Tollway I-Pass Scam

The Downers Grove Police Department alerts citizens to the latest scam that could jeopardize their computer and personal information.

A citizen contacted the Crime Prevention Unit and advised that they received a suspicious e-mail from the Illinois Tollway I-PASS advising that she owed money for unpaid tolls. The e-mail included an attachment was supposed to explain the charges the victim owed. The victim did not open the attachment and contacted the tollway. She was advised that the e-mail was a scam and opening the attachment would damage her computer.

The Illinois Tollway is advising I-PASS customers to disregard erroneous emails being sent from "E-Z Pass Collection Agency." I-PASS customers should delete any email titled "In arrears for driving on toll road" or "Payment for driving on toll road" that arrives on E-ZPass letterhead. The Tollway has been informed by the E-Z Pass Group, an association of 25 toll agencies in 15 states that operate electronic toll collection programs, that this is a phishing scam using the E-Z Pass logo and claiming that recipients owe money for missed tolls. No I-PASS accounts have been compromised as a result of this 
scam.

The Tollway is monitoring the situation closely and will work with the E-Z Pass Group to keep customers informed of any further developments.

Customers with further questions can call 1-800-UC-IPASS (I-800-824-7277).