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Your Notification Profiles


Smart911

The Village now offers a free service to help you when you call 9-1-1. Once you've signed up, first responders will be provided with important information that will help them address your emergency. This information, including medical issues and current location, can assist Police, Fire and EMS to locate and help you. Sign up here for Smart911.

Safe Return ID 

The Downers Grove Police Department has developed Safe Return ID for Downers Grove residents who may have communications difficulties and are at risk of becoming confused, disoriented, or lost.  Persons of any age that suffer from Alzheimer's, Dementia, Down Syndrome, Autism or other disabillites are eligible to participate. 

The program enables police to make faster identifications, reunite family members quicker, and provide help to people with special needs. Photographs, emergency contact information, and other personal information are kept by the police department. The information is used for the purpose of identifying and locating an individual who is reported missing, found wandering or other special circumstances in emergencies.   

To submit information use the Safe Return ID Form. If you have questions regarding registration contact the police department at 630.434.5600. 

Send your completed Safe Return form to: Heather Lippe, Downers Grove Police Department, 825 Burlington Ave, Downers Grove, IL 60515

Community-Wide Notification System

The Community-Wide Notification System allows the Village to send voice and text messages across the community in just minutes. Publicly available primary residential and business phones in Downers Grove have automatically been included in the system.

Residents and businesses are encouraged to register additional devices (up to ten phone numbers, ten e-mail addresses and five addresses) by which to be contacted. To add/change information, visit the Community-Wide Notification System link.

If you do not have Internet access you may correct/add information by calling the Village at 630.434.5500.

Residents with call blocking services can make sure to receive the Village’s time-sensitive calls by adding (630) 434-5500 to their approved number list.