The Community Response Center (CRC) uses a database that allows the Village to document concerns and complaints received from residents and track the follow-up and actions associated with them.
Residents may call the CRC at (630) 434-CALL (2255) during regular business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m. to log their concerns. Calls received after 5:00 p.m. will be directed to voicemail and will be returned on the next business day.
After business hours, concerns may be emailed using the CRC Inquiry Form and will be entered into the system the next business day.
The CRC number may also be used by residents to obtain general information about Village services.
When a call is received, it is entered into the database and assigned a record number. Upon request, the caller may ask for the record number as receipt of their call.
Actions related to the record can be tracked in the system.
| Contact | Telephone |
|---|---|
| CRC | (630) 434-2255 |
Last edited by Webmaster, 745 days ago